Managed Services Portal

Hub Service Desk Knowledge Base Reports Admin

Customer Onboarding

Complete the onboarding process to start managing your services

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Step 1 of 2: Select the services you need

Infrastructure Management Services

24/7 server, network, and storage management

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Server patching and maintenance

Network monitoring and optimization

Backup and disaster recovery

Storage administration

Infrastructure health monitoring

Security Operations

SOC, vulnerability management, and cyber security

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24/7 Security Operations Center (SOC)

Threat detection and response

Vulnerability scanning and management

Security incident response

Penetration testing

SIEM monitoring

Database Management

Database administration and optimization

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Oracle and SQL Server administration

Database performance tuning

Backup and recovery

High availability setup

Patch management

Application Management

Application support and maintenance

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L2/L3 application support

Application monitoring

Configuration management

Release deployment

Performance optimization

Monitoring Services

Multi-tier monitoring and alerting

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24/7 NOC operations

L1/L2/L3 monitoring

Alert triage and escalation

System health monitoring

Performance reporting

End User Support

Service desk and end-user assistance

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Service desk operations

Desktop and laptop support

Email and Office 365 support

VPN and remote access

Password resets and account management

Service Management (ITSM)

ITIL-based service management processes

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Incident management

Problem management

Change management

Service request fulfillment

CMDB maintenance

Inventory & Asset Management

IT asset lifecycle management

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Asset discovery and tracking

License management

Warranty management

End-of-life planning

Disposal coordination