ADNOC Group - Service Portfolio
Managed services and their scope of work
2
Total Services
2
Active
2
Categories
Customer
ITSM Provider
Application Management
1SAP Application Support - ADNOC
SAP ECC and S/4HANA application management and support.
Owner:Abdullah Al Blooshi
SLA Target99.8%
In Scope
- •SAP Basis administration
- •User management
- •Transport management
- +2 more
Out of Scope
- •ABAP custom development
- •SAP licensing
- •Business process consulting
Security (SOC, Vulnerability, Cyber Security)
1Cyber Security - ADNOC
Enterprise SOC, threat hunting, and OT security for oil & gas operations.
Owner:Shamma Al Muhairi
SLA Target99.9%
In Scope
- •SOC monitoring
- •Threat intelligence
- •Security incident response
- +2 more
Out of Scope
- •Physical plant security
- •Safety systems
- •Process control logic